Frequently Asked Questions
Got Questions? We’ve Got Answers.
How does the scan work?
Scanning runs on your device using AI models. Nothing is uploaded to external servers.
What counts as a “duplicate” or “similar” photo?
Duplicates are identical files. “Similar” photos are look-alikes (e.g., burst shots or tiny variations) detected by visual similarity.
Is my privacy protected?
Yes. On-device processing means your photos stay on your phone. We do not store, view, or sell your images.
What platforms are supported?
iOS and Android. (Add your App Store/Google Play links on the Download section.)
What does CleanSpace AI do?
CleanSpace AI scans your photo library and flags clutter like duplicates, blurry shots, screenshots, food photos, machine photos, holiday/greeting cards, images with text (receipts, notes), and social chat images so you can review and delete in seconds.
What file types are supported?
Standard photo formats in your device gallery (e.g., JPG/HEIC/PNG). Video cleanup is not included unless noted in the app.
How fast is the scan?
In our testing, around ~700 photos per minute on modern phones. Actual speed varies by device, storage type, and background activity.
How fast is the scan?
In our testing, around ~700 photos per minute on modern phones. Actual speed varies by device, storage type, and background activity.
What about screenshots and chat images?
We detect screenshots and many forwarded chat images (memes, quotes, status posts) so you can bulk review them.
Can it find receipts and images with text?
Yes—images that contain text (like receipts or documents) are grouped so you can decide what to keep or remove.
Do you delete photos automatically?
No. You’re always in control. We suggest items; you review & confirm before deletion.
Where do deleted photos go?
iOS: Photos are moved to Recently Deleted for ~30 days (you can restore or permanently remove sooner).
Android: Most gallery apps have a Trash/Recycle Bin; check your gallery’s settings for retention.
Will I lose my important photos?
We never auto-delete. Use the category filters and preview before confirming. We recommend a cloud/local backup as good practice.
How much does it cost?
Free: Delete up to 300 photos/month
Weekly: $4.99/week
Yearly: $13.99/year
Lifetime: $24.99 one-time
How do I manage my subscription or request a refund?
Subscriptions and refunds are handled by Apple App Store or Google Play policies. Manage or request refunds from your store account settings.
Does CleanSpace AI work offline?
Yes. Since scanning is on-device, the core features work without internet. You’ll only need connectivity for updates or license checks.
Will it drain my battery or overheat my phone?
We optimize for efficiency, but scanning large libraries can use CPU. Keep your phone charged and ventilated during long scans.
I have a huge library (50k–200k photos). Any tips?
Users with large libraries can encounter scan times of 1 hour or more, we recommend you do this scan while your phone has sufficient battery. Android users can run the scan in the background, while iOS users need to keep the application open to compete the scan.
Can I undo a deletion?
Yes—use Recently Deleted/Trash to restore within the system’s retention window.
Does it work with iCloud or Google Photos?
We scan what’s available locally in your device Photos/Gallery. If using cloud-sync, ensure items are downloaded/optimized as needed.
How do I contact support?
We scan what’s available locally in your device Photos/Gallery. If using cloud-sync, ensure items are downloaded/optimized as needed.